Name the exact scope
Define lobbies, hallways, stairs, elevators, laundry rooms, mail areas, trash rooms, restrooms, entry glass, mats, and exterior-adjacent debris.
Common area bid
Common area bid
Apartment common areas need a bid that matches traffic, stairs, laundry rooms, lobby expectations, trash zones, and complaint risk. The owner should price repeat touch points, not only square footage.
Owner workflow
Define lobbies, hallways, stairs, elevators, laundry rooms, mail areas, trash rooms, restrooms, entry glass, mats, and exterior-adjacent debris.
Estimate labor by traffic, floor count, stair cleaning, elevator detail, laundry lint, trash-area spills, complaint-prone glass, and route timing.
Include recurring labor, supplies, travel, parking, equipment wear, overhead, and margin for each visit frequency.
Save building notes, complaint patterns, actual hours, and frequency changes so the account can be corrected.
Quote desk notes
Good quoting starts with a clear owner decision: what is included, what labor will actually be used, what costs must be recovered, and what should be reviewed after the job. These notes keep the price useful after the customer conversation changes.
Define lobbies, hallways, stairs, elevators, laundry rooms, mail areas, trash rooms, restrooms, entry glass, mats, and exterior-adjacent debris.
Estimate labor by traffic, floor count, stair cleaning, elevator detail, laundry lint, trash-area spills, complaint-prone glass, and route timing.
Include recurring labor, supplies, travel, parking, equipment wear, overhead, and margin for each visit frequency.
The owner risk is accepting a low monthly number for areas that get dirty again between visits and create constant complaints.
Margin leaks
High-traffic buildings may need more visits, not longer single visits.
Spills and odors near trash rooms can dominate the job.
Stairs take repetitive labor and are easy to miss in square-foot pricing.
Owner examples
The bid counted floor area but not repetitive stair detail.
Price stairs as their own labor driver.The room looks small but needs frequent attention.
Set a frequency and scope rule for laundry rooms.Fingerprints return quickly and residents notice.
Include glass touch-up frequency in the bid.Pre-send checklist
Customer scope language
The customer does not need to see the whole pricing model. They do need clear scope, price assumptions, and a fair rule for changes. Save this wording in Templates when the job type repeats.
Calculator desk
Owner FAQ
Bid by zones, traffic, frequency, stairs, trash areas, laundry rooms, lobby glass, access, and complaint risk. Square footage alone misses repeat mess.
They should be. Stairs and trash rooms often create more recurring labor than their square footage suggests.
Frequency depends on resident traffic, building size, trash areas, weather, and complaints. More frequent shorter visits may work better than one long visit.