Name the exact scope
Define service area, standard radius, outside-area fee, parking, tolls, stairs, supply carry, and whether travel is shown or built into the price.
Travel fee guide
Travel fee guide
Drive time, mileage, parking, tolls, loading, and route gaps reduce profit when they are not priced. A clear travel fee helps the owner protect margin without surprising the customer.
Owner workflow
Define service area, standard radius, outside-area fee, parking, tolls, stairs, supply carry, and whether travel is shown or built into the price.
Estimate drive time, route gaps, loading, arrival, parking search, supply carry, and return travel where needed.
Add mileage, fuel, tolls, parking, vehicle wear, paid drive time, overhead, and margin.
Save service area and travel notes so future quotes use the right zone and fee.
Quote desk notes
Good quoting starts with a clear owner decision: what is included, what labor will actually be used, what costs must be recovered, and what should be reviewed after the job. These notes keep the price useful after the customer conversation changes.
Define service area, standard radius, outside-area fee, parking, tolls, stairs, supply carry, and whether travel is shown or built into the price.
Estimate drive time, route gaps, loading, arrival, parking search, supply carry, and return travel where needed.
Add mileage, fuel, tolls, parking, vehicle wear, paid drive time, overhead, and margin.
The owner risk is winning jobs that look profitable until the route and drive time are counted.
Margin leaks
Drive time and route gaps may cost more than fuel.
Customers outside the route can quietly drain margin.
Paid parking should be included or passed through clearly.
Owner examples
The quote looks good, but the drive eats half the margin.
Add outside-area travel or require a higher minimum.Parking is not huge once, but repeats on every visit.
Include parking in the quote or list it as pass-through cost.The cleaner cannot fill the gap and loses paid hours.
Price route inefficiency or move the job to a better day.Pre-send checklist
Customer scope language
The customer does not need to see the whole pricing model. They do need clear scope, price assumptions, and a fair rule for changes. Save this wording in Templates when the job type repeats.
Calculator desk
Owner FAQ
Many should, especially outside a normal service area or when parking, tolls, or drive time are significant. Travel is a real job cost.
Either can work. The owner should choose a clear method and make sure the final price covers travel cost and margin.
Include drive time, mileage, fuel, tolls, parking, loading, supply carry, route gaps, and vehicle wear.